Privacy and Cookie Policy

Data Sharing

This Privacy Policy explains how this website (collectively, “2335997 ONTARIO INC. (operating as Shop Eddies)” and the websites “shopeddies.com” and “shopeddies.ca”) uses and protects any information you provide while using our websites. 2335997 ONTARIO INC. (operating as Shop Eddies) is committed to ensuring that your privacy is protected. If we ask you to provide information by which you can be identified, you can be assured it will only be used in accordance with this privacy statement and will not be sold to any third-party lists.

Customer data is not shared with third parties for promotional or marketing purposes. Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

We may update this policy from time to time by updating this page. Please check this page periodically to ensure you are happy with any changes.

What We Collect

• Name
• Contact information including email address and phone number (cell and/or home)
• Demographic information such as postal code / zip code, preferences, and interests
• Other information relevant to customer surveys and/or offers

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SMS Text Messaging Terms and Conditions

Data Sharing (SMS)

• Customer data is not shared with third parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Consent to Receive Messages

By providing your phone number and agreeing to receive texts, you consent to receive text messages from 2335997 ONTARIO INC. (operating as Shop Eddies) from 866-890-4036 regarding customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply.

How You Opt In

Customers opt in to SMS communications by submitting their phone number through our website forms, checkout process, or by explicitly requesting text-based customer support.

SMS Use vs Marketing

SMS messages are used strictly for customer service, order-related, and account-related communications. Promotional marketing messages are sent via email only, unless explicit SMS marketing consent is provided.

Opt-Out / Stop

You can opt out (unsubscribe) at any time by replying STOP. You can also text HELP any time for assistance. After unsubscribing, you will receive a final SMS to confirm your opt-out, and we will remove your number from our list within 24 hours.24 hours.

Help / Support

If you require additional assistance you can email help@shopeddies.com or contact us at 866-890-4036, .

Non-Sharing Clause (Mobile Numbers)

We do not share your data with third parties for marketing purposes. 2335997 ONTARIO INC. (operating as Shop Eddies) will not sell, rent, or share collected mobile numbers.

SMS Data Practices

• Data Collection: We may collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. Information may be collected via website contact forms, email, or sign-up forms.
• Data Usage: We use your data solely for customer service messaging, order updates, and account support (as applicable).
• Data Security: We protect your data with secure storage measures to prevent unauthorized access.
• Data Retention: We retain your information while you are subscribed to our SMS service. You may request deletion at any time.
• Message & Data Rates: Your mobile carrier may charge fees for sending or receiving text messages.
• Recurring Messages: Messages may be recurring and message frequency varies.

Privacy Contact

Email: help@shopeddies.com
Phone: 866-890-4036

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What We Do With the Information We Gather

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers, or other information we think you may find interesting using the email address you have provided.
• From time to time, we may also contact you for market research purposes by email, phone, or mail.
• We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual and tailor operations to your needs by gathering and remembering preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze web page traffic and improve our websites. We only use this information for statistical analysis purposes and then the data is removed from the system.

Cookies do not give us access to your computer or any information about you other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to Other Websites

Our websites may contain links to other websites of interest. However, once you have used these links to leave our sites, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites. Such sites are not governed by this privacy statement. Please review the privacy statement applicable to the website in question.

Controlling Your Personal Information

• When asked to fill in a form, look for the box you can click to indicate that you do not want the information used for direct marketing.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the Privacy Contact information above.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under applicable privacy laws. If you would like a copy of the information held on you, please email us using the Privacy Contact information above.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible using the Privacy Contact information above. We will promptly correct any information found to be incorrect.

List of Cookies We Collect

The table below lists the cookies we collect and what information they store.